We are committed to your 100% customer satisfaction.
Any problems,please do hesitate to contact us at first time before OPEN CASE or leave Neutral / Negative Feedback with less than 4 stars rating, we always try our best to solve it for you!
For defective or wrong items received : Buyers must report to the Seller within 7 days after received of goods. For defective item, Buyers must send with email of photos indicating the area and condition of defects. Upon acknowledgement by the Seller, the item must be returned within 7 days thereof. Actual postage fee for returning, as well as costs for re-sending the replacement item will be borne by the Seller.
For exchange of sizes : We may accept exchange of sizes subject to our stock availability. If accepted, the Buyers must return the item at their own expenses. The Buyers need to pay the shipping and handling fee as advertised in our listing for re-sending the new item. For free shipping items, the Seller will charge the actual shipping tariff for re-sending.
Goods must be returned intact without worn or used, and with its original tags and packing.
No exchanges or returns will be accepted for any reasons other than the above.
Please contact us about details firstly before your action!
Standard Service: China Post Air Mail to worldwide, USPS to USA, both trackable.
Expedited Service: China post EMS,trackable on web of China Post EMS.
Please complete your delivery address with contact phone number,especially Russia buyer,please confirm your full name.
Delivery time: The shipping time during Holiday Season will be longer than usual.
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Estimated Delivery Time
3 - 7 days
3 - 7 days
5 - 14 days
Post Air Mail
15 - 45 days
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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