SHIPPING & DELIVERY

Supported shipping methods of Aliexpress suppliers

As most of our products are sourced through Aliexpress based on reliability  and performance, currently suppliers can choose from eight express shipping options: TNT, EMS, UPS, FedEx, DHL, China Post, Hongkong Post and S.F. Express.

Since the shipping methods are set up by the suppliers, you are advised to directly contact the supplier for any specific shipping information other than what is offered in this page. To contact the supplier, you may go to the product detail/order page or shop and click Contact Now to send a message. You can also click Chat Now! to chat in real time with suppliers who are online using our instant messenger, TradeManager.

For products and services reached through our Blogs and Hot Dealz pages, you can contact the suppliers directly from their ‘Contact Us’ links on their site for your specific questions.

For products from Amazon, you will be informed directly by them on shipping methods, timeline and costs thereof.

Customs & import taxes

Orders may need to clear customs in your country.

Please check if your order will incur additional import duties, taxes or other customs related charges.
Import duties, taxes or other customs charges may vary depending on your delivery location and will be collected by the shipping company upon delivery.

Suppliers are not responsible for delays caused by the customs department in your country, as this is totally dependent on the performance of the shipper. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.

Shipping costs

You will notice that most products offered throughout our site offers FREE SHIPPING and other promotional discounts. However, express shipping may incur costs/fees.

All courier services and shipping fees are set up by suppliers after your order is placed. However, you can select the shipping company/method of your preference right before you place your order for products through Aliexpress. Suppliers can generally choose from eight express shipping options: TNT, EMS, UPS, FedEx, DHL, China Post, Hongkong Post and S.F. Express. Shipping fees are automatically calculated on the basis of weight, size and volume.

If you feel the shipping fee is too high for an item you would like to order, you may contact the supplier directly regarding the shipping cost.

If the supplier agrees to change the shipping cost, he/she can modify the amount as per agreement before payment. Or you may also choose alternative shipping methods to lower the shipping cost.

Shipping times

As a rule of thumb, please consider a general shipping time of 2-4 weeks, depending on the dispatch and receiving locations. Some of our suppliers have multiple dispatch locations globally for certain products for faster shipping. When ordering multiple types of products, some products may reach you faster than others due to this fact.

Furthermore, delivery times vary depending on country and shipping/courier service. For any specific information regarding delivery times, please feel free to contact the supplier directly.

 



Start Your Free Trial Today
Start Your Free Trial Today
Follow Us: